Terms & Conditions
Terms & Conditions
Online Orders Only: These terms apply to online purchases. For in-store purchases, refer to your receipt.
Returns Policy: Returns are accepted within 14 days of receiving your order. Items received after this period may not be accepted.
Final Sale Items: Women’s swimwear, perfume, and sale items cannot be returned or refunded.
Full-Priced Items: Eligible for refund or store credit.
Return Address: Include your order number and send returns to:
JAXSEA Hawaii Returns
P.O. Box 2223
Kihei, HI 96753
JAXSEA Hawaii Returns
P.O. Box 2223
Kihei, HI 96753
Discount Codes: Refunds reflect the value paid after discounts. For multi-item orders, refunds are prorated based on the discount applied.
Exchanges: No direct exchanges. Purchase the desired size or style and request a return for the original item.
Shipping Costs: Return shipping is your responsibility and non-refundable. Use a trackable service.
Condition: Items must be unworn, unwashed, with tags and hygiene liners intact. Soiled, damaged, or laundered items will not be accepted.
For questions, contact us. Thank you for shopping at JAXSEA Hawaii!